Chrome is in a similar position that IE used to be. It uses its majority position to move web development away from standards and so devs need to write extra code to support both chrome and others - or make chrome only sites.

My wife lost her amazon account (with all her ebooks) twice and she still buys ebooks there. I managed to import a Kobo from Paraguay to try and get her off the hook but it only worked for like 3 months as almost everything is amazon exclusive these days.

(both times she lost the accounts for disputing credit card charges that were not tied to her account)