Maybe the company should rebrand as “YellowFresh,” or maybe “HelloFlush?”

  • Victor@lemmy.world
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    2 days ago

    All those reasons sound like poor routine to me. All fixable and preventable, or a poor reason altogether (like the address being “bad” — we never changed our address while using the service).

    Maybe I’m not understanding, but it’s at least totally unacceptable to just not deliver, and with no explanation no less.

    If there was no delivery, I’d expect a phone call apologizing and asking if it’s okay to deliver it the next day. Not just silence. They lost a whole family of customers with us. Totally crappy.