Some Samsung smart fridges stopped working on Tuesday due to a firmware update.

Korean outlets were the first to report the problems, which affect Samsung’s Bespoke AI line of fridges. Star News Korea, per a Google-provided translation, said that most of the affected devices were four-door fridges from 2024 or later.

    • purplemonkeymad@programming.dev
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      5 days ago

      Had a freezer fixed on warranty recently. What needed replacing? An electric heater. Yes the freezer has a heater in it!

      (It’s for the anti frost feature.)

      • Corhen@lemmy.world
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        5 days ago

        Yea, actually quite important: need to make sure the cooling element doesn’t get covered in ice, which tanks performance.

    • lando55@lemmy.zip
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      6 days ago

      Or a firmware.

      So are we moving back to bi-metallic thermostats?

      • Archangel1313@lemmy.ca
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        6 days ago

        Remember when there was just a little dial in the top of the fridge, that you turn, from “cold” to “colder”? Yeah. That’s really all that’s required. Fancier fridges had more than one dial, that controlled individual compartments, like your crisper drawers.

        • Joelk111@lemmy.world
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          6 days ago

          I’m pretty sure technology connections has spent an hour explaining why that’s sub-optimal while also explaining the refrigerant cycle for the 10th time.

          • Eheran@lemmy.world
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            6 days ago

            But it was so great… Seriously these people have no idea what they are talking about. Sure it worked. And they also broke, last time I had to fix an old style thermostat is many years ago luckily.

      • Echo Dot@feddit.uk
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        6 days ago

        Given the fact my fridge regularly freezes my water, I’m reasonably confident that the bimetallic strip would possibly do a better job.

      • foo@feddit.uk
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        6 days ago

        There’s plenty of middle ground. We had integrated circuits embedded in circuit boards for a long time before re-programmable chips started appearing, and those ones certainly didn’t connect to the Internet and brick themselves.

        • Omgpwnies@lemmy.world
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          6 days ago

          PICs are cheaper than discrete ICs, even if they’re programmed only once and shipped. This is why you’ll see mainboards with un-populated sections - the processor has a software build that either excludes the un-populated parts or is designed to detect and ignore them. A discrete IC would need far more engineering to be able to selectively ignore, or each model would need it’s own discrete IC.

          • foo@feddit.uk
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            6 days ago

            If by discrete ICs you mean custom logic baked into silicon, yes that’s always been expensive. I was referring to off-the-shelf ICs that cost pennies, which used to be orders of magnitude cheaper even than PICs (in the days before Internet connected fridges).

            Before the term software engineer was commonplace, electronic engineers used design circuits around off-the-shelf components, like the venerable TI 555 timer or op-amps, and design a circuit around them. To do it they’d need the datasheets (https://www.ti.com/lit/ds/symlink/lm555.pdf). Hobbyists and aspiring young engineers would buy books like this: (https://www.computinghistory.org.uk/det/14021/IC-555-Projects/), which were like O’Reilly cookbooks for electronics circuits. The equipment to program a PIC used to be way beyond the reach of hobbyists, and wasn’t necessary for manufacturers producing simple control circuits. If you look at circuitboards from that time you’ll see some ICs with pins that aren’t connected to anything because those just weren’t needed for the circuit, much like you describe the empty sockets in modern boards.

            It absolutely was possible in the pre-Internet days to design a fully functional fridge, and more, without writing code of any kind, and it was cheap too.

  • HugeNerd@lemmy.ca
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    7 days ago

    It’s a fridge. It doesn’t even need an 8 bit microcontroller from the 1970s.

    • Bromeliadventures@lemmy.world
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      7 days ago

      My washing machine keeps asking to be connected to the WiFi. 2 years I’ve been ignoring it, which has been very convenient. I think it just wants to watch porn.

    • ZILtoid1991@lemmy.world
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      7 days ago

      It can use a 32 bit microcontroller, like mine does, but it only has some pretty basic functionality like setting temperature and shutting down the fans if door opened. Anything beyond that is just overengineering.

    • khánh@lemmy.zip
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      7 days ago

      it does, for massive user convenience. however, the more you add, the less convenience is gained from each addition, sort of like a law of diminishing returns-type thing.

      • HugeNerd@lemmy.ca
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        7 days ago

        What convenience? You open the door, a light goes on, it is cold or freezing cold inside depending on the door.

        The end.

        My parent’s McClary fridge from the 1960s still runs on the original refrigerant.

        Don’t tell me about energy efficiency when

        1. We are awash in renewable electricity

        2. Building new fridges every five years filled with e-waste running garbage software requiring a networking infrastructure on top of it surely used a few joules as well.

        3. It’s not in a landfill.

        I can’t wait for the global energy crash, maybe we’ll be calmer and wiser when gas is 100$/liter.

        • FjordDan@lemmy.zip
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          7 days ago

          Digital display for thermostat/thermometer is nice.

          Party Mode is convenient when adding large amounts of beverages (or leftovers) as it temporarily changes the compressor setpoint/cycle for a couple of hours in expectation of heavy usage.

          Night mode / vacation mode can similarly change the compressor working profile to be either more quiet or energy efficient at times when it’s not expecting the door to open for extended periods of time.

          None of these are essential features of a fridge, but they can be convenient.

          • SaveTheTuaHawk@lemmy.ca
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            5 days ago

            all that is regulated by a simple thermostat, since the 1960s.

            more quiet or energy efficient at times when it’s not expecting the door to open for extended periods of time

            This happens at night anyway, and the thermostat controlling the compressor only works when required. You think analog fridges just run constantly?

            Consumers have a screen and fake tech fetish.

        • AnyOldName3@lemmy.world
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          7 days ago

          Some things off the top of my head are:

          • you could set the temperature to a number of degrees via a numerical display, which would be much harder to implement without a microcontroller.
          • maybe you could have PID control over the compressor rather than bang-bang control, so the temperature would be more stable.
          • these days, a bimetallic strip costs more than a microcontroller and a chip thermometer, despite the chip being much more accurate.

          All of this only requires a really dumb microcontroller, though, not one with networking. I don’t see how that could be useful until your fridge could magically track what it contains so you could ask it if you needed to buy stuff while you were shopping. I don’t think we have the technology for that yet.

          • Zanacross@lemmy.world
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            7 days ago

            I think we probably do have the tech to track what’s in the fridge but we’d need a camera and some kind of ai watching it always…

            • AnyOldName3@lemmy.world
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              7 days ago

              Image recognition will be able to figure out the obvious items, and hopefully the expiration dates, too, but it’s not going to be able to figure out that opaque containers are nearly empty or identify leftovers in tupperware. It’s also probably going to be unable to identify when loose produce is past its best unless it’s extremely rotten.

        • khánh@lemmy.zip
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          7 days ago

          beeping after the fridge hasn’t been closed for a while, or controlling the temperature, or turn on the lights when the door is open.

          • WIZARD POPE💫@lemmy.world
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            7 days ago

            Yeah that can moatly be done without one. The beeping maybe not but the temp and lights can be done completely analog. Our old fridge literally had a push switch that turned off the light when closed (20yr old fridge)

  • skisnow@lemmy.ca
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    5 days ago

    I had a Samsung fridge-freezer from around 2012, and it developed a fault where it would stop trying to be cold after two days. The engineer diagnosed a faulty motherboard and wanted about 1/3rd the cost of a new fridge to fit a new one, so instead I fixed it with a timer plug that switched it off and on again every day at 3:15am

  • ImperialATAT@lemmy.world
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    7 days ago

    Time for me to get on my Samsung soapbox, and it is for an entirely different reason but very relevant for why you shouldn’t buy a Samsung appliance!

    Never. I repeat NEVER, buy a Samsung home appliance. For this reason ONLY. Especially when it comes to food preservation… or simply keeping food cold.

    Here is the thing. Samsung will not let approved service repair companies stock parts. I repeat, WILL NOT LET APPROVED SERVICE REPAIR COMPANIES STOCK PARTS. So if you buy a Samsung refrigerator through Home Depot… and it breaks under warranty… you will get an apologetic service technician that will confirm that your appliance is broken.

    Great!… I already knew that. That’s why all of my perishables are starting to smell funny. The service person feels bad for you but they don’t have the part to fix your appliance. They can order the part within 24 hours and be back this time tomorrow. Did you already have to take the day off work for the 6 hour service window???

    Well this is all super annoying especially if you bought the EXTRA large capacity refrigerator and freezer… that NO ONE has enough coolers and ice to preserve…

    Okay, so the service person orders the part and, dang… that wasn’t the problem!

    Weird, Okay so NOW the service person will order the more expensive part that is actually the problem. All of the ice in the cooler has melted. All of your cooler food has spoiled.

    The refrigerator THREE DAYS LATER is now fixed. F#*k Samsung appliances. And this is the annoying part about all their 5 star reviews. Yeah they look nice when you give them their stars but their reliability is GARBAGE!!!

    If an “appliance company” will not let service people stock parts… for the love of god DON’T BUY IT.

    Lastly… Samsung ice makers ARE THE WORST!!! You will only have REGRETS. REALLY!!!

    • innermachine@lemmy.world
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      6 days ago

      Half of my homes appliances are from the 70s/80s, and a handful are modern. Can u guess which ones are breaking? Fuck I will NEVER get rid of my cooktop and oven they are older than me and will likely outlive me still !

  • Hawk@lemmy.dbzer0.com
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    5 days ago

    The can perfectly design these devices to work even when the “smart” part is bricked.

    This is just hostile design to steal your data, just keep this shit out of the house.

    • Aceticon@lemmy.dbzer0.com
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      7 days ago

      Or selling data about who is in that kitchen and when which it obtained using a mic and a speaker plus some basic echo-location tech or some other intrusive shit like that, or maybe just selling info on what you buy and when.

  • rizzothesmall@sh.itjust.works
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    7 days ago

    Wait, so there’s not even a hard thermo in it to fail safely? Well done guys, you really saved 10p per unit on that one

  • the_armchair_potato@lemmy.world
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    5 days ago

    Why are people still buying Samsung and LG appliances? After my 1st Samsung stove died just over a year, I learned my lesson. Wake up consumers and quit spending money on garbage!!