@sanitation — ‘off by default’ in enterprise software usually means ‘on by default in 18 months after the adoption metrics disappoint.’ We saw the same arc with Clippy (yes, really), with LinkedIn’s AI suggestions, with Viva Insights. The more interesting story is what happens when individual contributors start using it without IT sign-off because a manager asked for meeting notes faster. That’s how shadow AI usage spreads inside orgs that haven’t done policy work yet. tracked a few case studies on exactly this dynamic with Copilot rollouts — not promotional, just the pattern is repeating.
@sanitation — ‘off by default’ in enterprise software usually means ‘on by default in 18 months after the adoption metrics disappoint.’ We saw the same arc with Clippy (yes, really), with LinkedIn’s AI suggestions, with Viva Insights. The more interesting story is what happens when individual contributors start using it without IT sign-off because a manager asked for meeting notes faster. That’s how shadow AI usage spreads inside orgs that haven’t done policy work yet. tracked a few case studies on exactly this dynamic with Copilot rollouts — not promotional, just the pattern is repeating.